Frequently Asked Questions
This page is continually under construction. New questions are added as they are brought to our attention.
There are a number of ways, but the Search function provides the most straight forward method. The search selection on the menu bar appears on every page. It provides a simple yet powerful First Name and/or Last Name search. You may enter either a full or partial first/last name. The search feature will return a list of names which contain the information entered. If you know the database ID number for the person you wish to find, just enter the number. No information is returned for persons who are still living, unless you are logged in as a registered user.
There is also a link for Advanced Search and one to Search Families. Advanced search allows you to enter more precise information about the individual for a more precise search. The Family search offers the best way to search for a woman when you only know her married name but not her birth name. All methods present you with a list of possible matches from the database.
There are some other Name types in 'Other Search Criteria' on the Advanced Search page: for example the person you are looking for may have changed their name or have been known by an alternative name.
You might also want to try looking at 'Surnames' or 'First Names' if you don't have a clear picture of who you're looking for. You'll find these in the Home page menu and the 'Find' drop-down menu at the top right of all pages. If you think the person is likely to be there but you can't find them, then please contact us for help.
How do I find an individual's ancestors?
Once you locate an individual and have displayed the person's details, the easiest method is to select the Ancestors tab.
This will show you a graphical display of both the paternal and maternal ancestors. Once you have the ancestor chart displayed, you can click on the arrows located at the far right ancestor if you need to see additional ancestors. There are a number of options and formats for you to choose from (Standard, Compact, Box, Text, Ahnentafel, and Media) to display ancestors. Try clicking on the various options and see which one works best for you.
What if I want to see an individual's descendants?
The tab marked Descendants can be used to display the descendants of an individual. There are several different formats in which descendants can be displayed. You may switch between these to display the information the way that works best for you. Some formats will not be available unless you are logged in.
Is there a way to tell if two individuals are related?
Yes, the Relationship chart will show a graphic display of all the people between two relatives. To use this function, locate the first individual and then press the Relationship tab. Then use the find button to locate the second person to be displayed. Once you have the two people selected click the calculate button to display their relationship.
Optionally you can see the relationship between a preset default person and the person who's individual page you are viewing. If you are logged in then the default person will be you. Otherwise it is a preset default person(most likely yours truly!). If the preset person is living and your are not logged in, then this feature may not display the relationship.
What is the Timeline function?
A timeline feature is displayed when the Timeline tab is clicked on an indiviual's page. The time line shows a moveable display of historical events that occurred during the life of an individual or a group of individuals. It gives you a unique perspective to see what was going on in the world during the lives of our ancestors. Timelines for more than one family member may be displayed at the same time to give a graphical display of how their lives overlapped with significant historical events. Note that the chart width may be adjusted to improve viewability
I found a mistake in my family data. How do I correct it?
The suggestion tab on Individual and Family pages allows you to send an email with corrections, updates, comments or any other information to the database administrator. Information on which individual you are referencing is automatically attached to the message when you make a suggestion using the Suggestion tab. The database administrator will evaluate your suggestion and add it to the database in the next web update cycle if appropriate.
Alternatively you may use a worksheet to supply formatted corrections and additions. Check out worksheets for more information
What is a worksheet?
A worksheet, also called a Family Group Worksheet, may be thought of as an electronic questionnaire about the vital information for a family unit. It accespts data for a single individual with zero more more children, families headed by a traditional husband and wife with zero of more children, a family headed by a same sex couple with zero or more children, and other non-tradition family units. The default selections for family roles are set for traditional husband and wife nuclear families but are easliy changed as required. A worksheet may be created and entered from any page using the More menu. Start by focusing on one parent in the family. Enter their data. Then, if they have a spouse or partner, enter that person's data. Finally enter any data for biological children of that couple. If the person you started with has any other partners past or present then enter them and any biological as a new family unit in a separate worksheet. Repeat if required for each of the partners if their data is being collected.
Do not worry about making mistakes. If you send us something which you later deem to be incorrect you recall the worksheet and update or you can simply start over with a new worksheet. When you complete and submit a worksheet you will be emailed a summary of the data. The email will include a secure link which can be used to recall the completed form in your browser to provide further updates.
Another very useful feature of the worklsheet is its ability to prefill itself with information the data may already contain on a family or individual. This is done by selecting the Worksheet tab from the Individual page or from the Family page. Making the selection from the Individual page will prefill the worsheet with any data which is known for the individual currently shown on the page. Doing it from the Family page will prefill the worksheet with all know data for the parents oand any known children in the family unit. Once the worksheet is pre-filled you may make alterations and addistions as necessary, then submit the worksheet.
Note that data for living persons will be marked as private if you are not logged on.
Worksheet submissions will be reviewed and merged back into the database in future updates. Note that not all updates will be immediately made without some kind of backing evidence. So, for example, if someone tells us that we got Great Aunt Fannie's birth date wrong we may ask for some evidence to back that up, unless the person is Great Aunt Fannie herself or one of her immediate family. Once we compare that evidence to our sources to confirm the change we will make it and add the evdence as a new source in the database. Sometimes and individual can have better knowledge than official sources as well.
Further details concerning worksheets are avialable by clicking on the link labelled Help for this form found near the top right corner of each worksheet.
Is there a way to print the display without all the headers and icons?
Yes, just click on the Print link located above the control tabs. A format that is simplified for printing is presented and you can use the print function of your browser to print the page.
NOTE: On the Individual, Ancestors and Descendants pages you have the option to create a report in PDF format for the page you are viewing. This option is only available if you are logged in.
What is the picture in the backgroud of the home page?
This is a photo of Saint Marks Anglican Church in South Rustico, Prince Edward Island, Canada. It was taken from my parent's front lawn. The camera focused on some tall grasses in the foreground instead of the church in the distance. I always loved this view when growing up there and so did my mother. The photo was taken the last year my mother lived in the house. The church is no longer there. Attendance had dwindled and parishoners decided they could no longer continue to maintain the small church building. They merged with Saint Johns Anglican parish in nearby Milton, Prince Edward Island. Unwilling to let the building sit derelict and fall into further disrepair in the middle of the surrounding graveyard, parishoners reluctantly decided to salvage what they could, and then had the building torn down. I have several much better photos of this view but this one stood out to me for some reason. --Harold
Why can't I see all the information on a certain person?
We take great pains to protect the privacy of all family members. All names, dates and other information of living individuals are 'hidden'.
Registered users can have access to this information. If you are a direct descendant or relative of people listed on this website, please take a moment to register by clicking on Register for a User Account on the login page. Links are also included in the More menu on every page and in the footer of every page. You will be asked to provide evidence of your relationship. When accepted, you will be able to view all records of your ancestor's descendants contained in the database.
What are the benefits of Registering as a User?
Registering for an account is not required. It does grant access to functions and family data which is normally suppressed. This includes:
- individual records for living individuals.
- documents which are linked to living individuals.
- photographs of individuals and groups linked living individuals.
- additional biographical information linked to living individuals.
- citation details and source information linked to all individuals.
- additional options to create simple PDF reports based on individual and family group pages.
Finally it ensures the Webmaster can contact you with any major changes which could impact your access to the site (such emails are extremely rare and have happened no more than twice in 7 years).
What if I forget my username and/or password?
If you can't remember your username then:
- Go to the Log In page.
- Enter the email address you supplied when you registered.
- Press Go.
We will send you an email with your username.
For security purposes we do not have access to your password. So, if you forget it, you can ask the system to reset it. Again:
- Go to the Log In page.
- Enter the email address you supplied when you registered.
- Enter your username.
- Press Go.
A new, temporary password will be issued and sent to you in an email. We strongly suggest that you change your password after you regain access.
Do you have other questions?
While we try to cover the most frequent questions, there will always additional questions to be answered. We consider that this FAQ is perpetually under sonstruction. Therefore, if you have additional questions about this site that you would like to see covered in this section, feel free to contact us, and we will try to develop an answer to include here.